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VoIP Fax - 6 Steps to Success

By Ron King

Unfortunately, too many people find that sending a VoIP fax is too tricky... virtually an impossible thing to do. But there are steps you can follow to ensure you get the most out of your VoIP service and that everything you are trying to send actually gets there!

There are changes that can be made to your computer system to make sending VoIP faxs easier and more successful. Some VoIP services can be prone to disturbances, commonly referred to as "drop outs," which can cause a lot of problems as the data travels from one fax to another.

1. On your computer, set the baud rate at 9600. This will slow the fax down, and the slower it is sent the more likely it is to actually arrive error free. Another good reason to slow it down is that most of the VoIP connections currently available are not able to support a rate of 33600 baud, due to the huge amount of data that has to pass through.

2. Switch off the 'mode of error' connection -- that mode is for the PSTN - PSTN faxing, not for sending a VoIP fax. When ON, any dropouts in the connection are detected and read as false positives, therefore unnecessarily disrupting the operation.

3. Try to secure a provider who can support T.38, which is more commonly known as an audio codec. These audio codecs were devised to send faxes over a VoIP connection. With T.38 you will be able to enjoy a more stable connection, which will provide more detailed and better pictures at the other end.

4. If you are a Vonage user, then your box is locked and you would need the help of your provider. You should reduce the packet size to 10 milliseconds or less. Why? Because the more headers you have in the stream of connection, the fewer chances there are for jitters and instabilities. Hence, less occasion for errors in the synchronization.

5. It is also advisable to carry out a speed test on your connection which will help you check the stability of your internet connection, as that is the ultimate need for making your fax happen. Try to conduct the test with a program that can provide a detailed report and analysis which will be useful later for checking up and making comparisons.

6. If you have tried everything and sending a VoIP Fax still proves impossible, call your VoIP provider. There can be other problems, perhaps in the router of your calls.

Click VoIP Fax or VoIP Faxes for more info.

Copyright 2009 Ron X King.

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